SSS President and Chief Executive Officer Rolando Ledesma Macasaet addresses the concerns raised by a participant in the recently concluded the Stakeholders’ Forum.
The Social Security System (SSS) recently met with members of the media and other stakeholders in Baguio City to impart the directions that SSS will pursue under his administration.
During the Stakeholders’ Forum, SSS President and Chief Executive Officer Rolando Ledesma Macasaet said that SSS shall strive to reach its members and employers remarking, “Masarap tumulong, lalo’t kung ang serbisyo ay ramdam.”
Macasaet said that SSS will go back to the basics saying that SSS stands for “serbisyo, serbisyo, serbisyo.” He added that SSS would bring its services closer to its members.
“We are currently in the pilot phase of SSS on eWheels wherein SSS vehicles equipped with laptops and manned by branch personnel shall be mobilized to reach our members in the grassroots,” he said.
Moreover, SSS is starting to implement the E-Center sa Barangay, a partnership with the local government units (LGUs) by setting up an SSS E-Center that shall be manned by barangay personnel trained to assist their kabarangay in using the My.SSS Portal and SSS Mobile App.
About 170 participants, who are employers, human resources representatives, and officers of various cooperatives from Baguio City and Benguet province, attended the Stakeholders’ Forum.
Macasaet and other senior SSS officials responded to stakeholders’ inquiries and concerns, particularly on the downtime of SSS online services, the Worker’s Investment and Savings Program (WISP) and WISP Plus, additional P1,000 pension benefit, and accounts management processes.